Providing community members with the skills and
confidence to cope in emergency situations
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Student Information & Terms and Conditions
This page contains some general student information and our terms and conditions. Please read these prior to attending one of our courses.
Student InformationCourse Participation
You need to attend the full course to become certified. Please make sure you arrive on time for your course. If you are late you may not be able to attend the course and have to reschedule. If you are late due to exceptional circumstances, you may be allowed to join the class providing the instructor has time work through the course component you missed at a later time.
Physical Requirements
All First Aid courses have practical components and involve group participation. As part of the assessment you will be required to demonstrate to the instructor that you are physically able to perform First Aid skills, including cardio-pulmonary resuscitation (CPR) on the floor sufficiently long so that your instructor can assess competency.
If you have any medical condition or disability that may affect your ability to perform these tasks please contact us prior to the course to discuss this.
Language Requirements
Participants are required to have an acceptable level of spoken English. A translator may be used, with prior consent of the instructor, when a participant is not a confident English language speaker. In such a case the participant will be required to meet all the assessment criteria by demonstrating all the skills learnt during the course.
Clothing
We recommend that you wear comfortable, casual clothing as the practical components of the course require you to kneel on the floor.
Common Courtesy
We expect everybody on our premises, or during our courses at other locations, to use common courtesy and respectful behaviour towards others. Particularly, we do not accept sexual/racial harassment and/or discrimination. If you feel that you have been discriminated against or harassed by anybody please inform your instructor or somebody else at MediTrain Waikato.
Telephone Calls and Text Messages
Students are asked to turn their cell phones off during class time unless it is a matter of urgency. Please do not check or send text messages during class time.
Smoking
MediTrain Waikato is a smoke-free environment and students are not allowed to smoke on our premises.
Terms and Conditions
Please find below our terms and conditons for
Course fees and payments (incl. prompt payment discount)
Course fee payments (standard course fee) are due within three (3) days of course date or receipt of invoice. Payments can be made via online banking, cheque, cash or EFTPOS.
The prompt payment discount applies when the course fee is received before the course date. Please do not hesitate to contact us if you require assistance with arranging prompt payment.
Cancellations
Students who are unable to attend their course should notify us at least 48 hours before the course start time. A refund will be provided to individuals who notify us within this time frame.
Refunds will not be issued for non-attendance without timely cancellation; however, students may rebook on a scheduled class within 30 days of the missed course date (subject to availibility). All refunds will only be issued to the person or organisation that paid the fee. Group BookingsGroup Size
The minimum number of participants for group bookings is 10 (unless otherwise arranged). If less than the minimum number of people attend the course, the course fee is equivalent to the minimum number of people arranged at the time of booking.
The final number of participants needs to be confirmed at least 4 working days before the course date.
Group Booking Confirmation and Deposit
A deposit of 20% of the course fee is required for all group bookings. Group bookings will be confirmed on receipt of the 20% deposit and the group booking form.
Change of Group Course Dates
Group booking course dates can be changed provided we received at least 7 working days notice. Alternative dates are subject to availability.
Travel Surcharge for Group Bookings
A travel surcharge may apply to bookings outside Hamilton.
Group Booking Cancellations
If the course is cancelled at least 10 working days prior to the course date, the deposit will be refunded in full.
If the course is cancelled within 10 working days of the course date, the deposit will not be refunded. A credit to the value of the deposit will be issued to be used towards First Aid training within one month from the date of issue.
Non-attendance for Group Bookings
Once student numbers have been confirmed, no refund will be issued for non-attendance. As a courtesy, those who did not attend the course can attend one of our scheduled courses at MediTrain Waikato within 1 month of the group course date.
Promotion voucher for organisationsBy using the voucher you do not commit your organisation or the person using the voucher to continue using MediTrain Waikato for future First Aid training. The voucher must be presented before or at the beginning of the course. The voucher cannot be used after expiry date. The voucher must be used by a person of the organisation, it is not transferable to anybody outside the organisation. To redeem voucher the course participant must identify the organisation he/she is working for. The person usually organising First Aid training for the organisation must be aware that course participant is using the voucher. To receive $20 off Recertification course the participant must be eligible to attend a Recertification course. Course participants using the voucher are not eligible to nominate a community organisation to receive funding through our Breathing Life into the Community programme. Participants must show the instructor their previous First Aid certificate, prior to the start of the class. Their certificate must show that they have completed NZQA unit standards 6400, 6401 and 6402. The certificate must be no older than 2 years and 3 months. The course fee of $80 must be paid for prior to or on the day of the course. Course participants using this special are not eligible to nominate a community organisation to receive funding through our Breathing Life into the Community programme. The special is valid for the months of July, August and September 2010. |
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 Contact Us07 856 1194 |